Tonight I came home to find that the entire hallway area and my third floor apartment had been consumed by a particularly noxious odor. Turns out that the landlord had made the monumentally stupid decision to apply a new wood stain to all of the floors in the restaurant on the ground floor of the building in the dead of winter. Now, mind you, I've certainly dealt with wood stain before, but this stuff was ridiculous. I am three floors above the restaurant, and the odor was so strong that it induced an almost instant splitting headache, among other things. (One of the problems with my building is that the wet walls, particularly the open area behind the washer/dryer unit, are extremely efficient at carrying whatever is going on in the restaurant right up to my apartment. Ordinarily, the odor from the kitchen of a good Italian restaurant is quite alright with me.. but this was clearly unacceptable).
One of the other side effects of this noxious odor is that it seemed to propel me to produce some particularly pungent prose (and apparently induces temporary fits of alliteration as well) in the form of a rather blunt letter to my landlord. Now, I may perhaps be sending a mixed message by including this letter in the same envelope as my rent check, but no matter. Especially considering that those postal bastards are going to be kicking it up a notch next week
, I have got to conserve.. :)Here's the letter in PDF format
I was particularly pleased with the last sentence, which I think (slightly modified), might be useful as a general disclaimer in a number of situations.. :)
Please do understand that my fair, but not charitable, criticism is an objective assessment made in the context of a customer in a business relationship, and does not constitute a personal attack.
Tags: apartment, bad customer service, landlord
Current Mood: splitting headache